Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ktcampen
Level 7

Roku cuts out to black screen with loading circle when watching anything

When watching anything on our Roku express it will cut out randomly to a black screen with the loading circle. It varies how often this happens as does how long it cuts out for. My signal strength is excellent, software is up to date and I’ve tried restarting it. Only bought it 3 days ago so this is disappointing .

0 Kudos
1 Reply
tben
Level 7

Re: Roku cuts out to black screen with loading circle when watching anything

 
0 Kudos