Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku crashed

I have a Roku 1 and up until an hour ago it was working fine. Then, suddenly, it crashed and it has not been responsive. In the past, when this happened, I would see the dancing letters and it would reboot. This time, nothing. It has not been responsive to the remote. I've had it for probably two years. Help.

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Level 18

Re: Roku crashed

You can try a Factory reset. Without knowing which Model.....there is a pinhole

probably on the back or a reset button hold it in a good 30 seconds and it should reboot.

Take out any MicroSD or USB memeory

Possibly you had a Surge. Do you use a surge protector?

Otherwise it might be too old for a trade in.

Good Luck

---A problem clearly stated is a problem half solved---.
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