Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku completely frozen tried resetting multiple trys

My Roku is completely Frozen on YouTube I have tried unplugging and plugging back in the reset with the remote and the reset button on the device itself and nothing works it's staying stuck on YouTube please help

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Roku completely frozen tried resetting multiple trys

When you press the reset button on the device it should reboot.  Is that not happening?  What's the model number written on the device?  Remove all the cables for several minutes and then plug them back in.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos