Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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BriZ1
Level 7

Roku and router VPN issues

I’m an American living overseas. My Roku Ultra and Premier connect to the internet through an ASUS router running OpenVPN to access Netflix, Disney+, etc.  I test a VPN location on my iPhone/computer to make sure I can connect to the apps.  However when I switch to trying to access them through the Roku, they hardly ever work or have severe lagging issues.  Anyone else have this problem?  

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6 REPLIES 6\
andyross
Level 16

Re: Roku and router VPN issues

For one, there is big latency between the US and overseas locations. That alone can cause the lag issues. Plus, running through a VPN may further increase it, depending on the routing of the VPN and where it is 'connecting' to the US sites.

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makaiguy
Community Streaming Expert

Re: Roku and router VPN issues

Be aware:

From the Roku Community Guidelines (point 13):

Discussions regarding any usage of VPNs to circumvent established regional broadcast rules or limitations are not allowed in the Community. Any topic or comment posted regarding the use of a VPN, or any circumvention of applicable limitations, will be removed at Roku's discretion.
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Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Alfie
Level 7

Re: Roku and router VPN issues

May I ask why? I can load a VPN on my phone, my tablet, my computer. Why not on my Roku?

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renojim
Community Streaming Expert

Re: Roku and router VPN issues

Because the most common reason to use a VPN is to get around some kind of restriction.  In fact, I can't think of any other reason to use a VPN with a Roku.

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jstaiger
Level 7

Re: Roku and router VPN issues

Yes I have same problem.. I am using OpenVPN on my Asus router and some apps will not run and some do run. All works good when I log off the VPN. It only happens on my streaming sticks. Other version of Roku seem to work ok. In particular Youtube tv will not work.

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mavwrik
Level 7

Re: Roku and router VPN issues

How about because you just don't want the government to spy on you?

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