Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Ultra giving me a green screen effect

I have a Roku Ultra that is playing  my channels with a green screen/video breaking up effect. The only channel not affected is Utube which plays videos well. I do receive audio still on my channels. My internet connection is excellent and I have reset my Roku as well. I have even moved the Roku to another tv with the same result. Any help would be appreciated. 

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2 Replies
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Level 16

Re: Roku Ultra giving me a green screen effect

Have you tried a different HDMI cable?

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Level 7

Re: Roku Ultra giving me a green screen effect

Yes, I have tried a different hdmi cable. The one I had been using worked well but I did try another but with no luck. 

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