Hi, I just bought and setup a new Roku Ultra and while watching any channel (YouTube, Amazon Prime, Netflix...), the audio will drop out for a couple seconds and then come back. If I rewind the video and play it back the audio is there. It happens randomly. Sometimes 3 times in 10 minutes, sometimes once an hour. I've seen others report this and it looks like updates have been released for specific models. I'm using:
Model: 4660X - Roku Ultra Software Version - 8.1.0 build 4145-46 Receiver: Onkyo TX-NR656 (latest firmware) TV: Samsung UN65K8000
I can use my PS3, PS4 or Bluray Player to stream the same content through the same setup with no issues. I have restarted the unit many times choosing all different audio options, disconnected and reconnected the HDMI cable, tried using different cables that work with other devices.