Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Re: Roku Ultra Stuck on bouncing logo

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Thanks so much, I removed my sd card and it started right up.

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Level 7

Re: Roku Ultra Stuck on bouncing logo

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thanks ,after taking sd card out worked it booted up 

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Re: Roku Ultra Stuck on bouncing logo

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I am experiencing the same problem.  I have not moved my Roku 3 nor do I have an SD card installed in the device.  However, it is stuck on the Roku dancing screen.  I was away for about 2 months and do not know if power was lost at any time during those 2 months.  I have conducted the hard reset and held the button for 40 seconds to make sure, but there was no reset.  I have unplugged the device several times, still no success.  Does anyone have any further advice?  For now I am using my Apple TV which is working perfectly!  Maybe I'll just eliminate my Roku.

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