Ahh although the Roku 4 has a screen saver that turns on from the main menu, the shut down is still need. I cannot believe this was not added! Clearly not though out ! Here is my issue, I have no way to shut down the device unless I unplug it, so when I go back to the Roku Ultra, it stuck on the screen saver. One would think that natural life of the product would greatly decrease from being powered the entire time you own the device! Maybe there is a reason behind the no-powering off ! These companies !
Your issue is not what they were talking about.