Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 9

Roku Ultra Lost Audio

I use a matrix to distribute Audio/Video.  This morning I lost all audio on one of my Ultras.  I can watch every other source (including another Ultra) with ZERO issues.  I have changed the audio to stereo, power cycled several times etc.  Any ideas? 

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