Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Ultra - I want sound thru the speakers and earphones at the same time

I have a Roku Ultra. I used to be able to listen to TV through the TV speakers, and thru the earphones at the same time. I did this by entering up up down down up up up down down down on the remote. After the last software update this no longer works. Can you tell me how to make it work again?

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