"Alvan602" wrote:
This may be irrelevant, but I have noticed that my Ultra HDMI cable does NOT go all the way into the socket. I realized this after trying about 5 different cable brands and inserting/reinserting the cable. It stops at about 3.5 mm or 3/16 inch.
Out of all my devices the Roku is the only one that is not inserting properly. Could that affect the connection quality/handshake?
I'm on my 2nd ULTRA hardware box - and a Samsung KS8000 series 4kTV.
I just checked my Ultra, and my cable also does not appear 100% inserted. Is that a problem? hard to say. If the socket that is in the Roku is a fraction shorter than normal, this would cause it to appear as ours do. But I doubt that tiny difference is altering the electrical connection. Most electrical plugs and sockets have far more connection overlap than this.
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.