Solving playback issues

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EW2
Reel Rookie

Roku Ultra 4800X keeps changing the aspect ratio on my tv

My Roku Ultra has been changing the aspect ratio constantly. It puts the viewable space up in the top left of the screen. Also it doesn’t effect the system’s menu. It only affects the video when I start something on Netflix, Hulu, etc. The solution that has been working for me is to system restart and that fixes it every time. But it’s getting very tedious to continuously do this. It also is specific to the Roku since none of my other devices connected to this tv have this problem. 

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Roku Ultra 4800X keeps changing the aspect ratio on my tv

Try turning off "power saving" under Settings->System->Power.  It doesn't save much power and is more trouble than it's worth.

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EW2
Reel Rookie

Re: Roku Ultra 4800X keeps changing the aspect ratio on my tv

That seemed to work. Thank you! 

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