Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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htm9000
Level 8

Roku Ultra 4800R display flickers intermittently

I just got a new Roku Ultra 4800R from Best Buy and successfully got it set up and working well. One minor problem I notice is that the display will go black then return with "Dolby Vision" in the top right corner. This happens about every minute or so. 

I'm connected to a Sony XBR-65X900F. All of my software is up to date. 

Is there any additional information I need to provide to help?

Thanks!

Smiley Happyhal

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3 REPLIES 3\
boogernose
Level 18

Re: Roku Ultra 4800R display flickers intermittently

Well its probably confused with Auto detect in display settings

You can juggle the settings in Settings/Display type

Im good with 1080p

---A problem clearly stated is a problem half solved---.
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kutty
Level 7

Re: Roku Ultra 4800R display flickers intermittently

i have the same problem with my,Roku ultra,tired of screen flickering while streaming but noticed its happening when i am watching,Prime video!

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htm9000
Level 8

Re: Roku Ultra 4800R display flickers intermittently

I returned it to Best Buy and picked up another. Same problem. Back it goes. I will stick with my older 4670X. 

I could never get my external 3TB Western Digital drive recognized by any of the 3 4800R's I bought recently (1 from Amazon, 2 from Best Buy).

The old 4670X recognizes the external drive. And doesn't flicker. Smiley Happy

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