Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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1Redmini
Level 7

Roku Ultra 4800 playback problems

I just purchased a Roku Ultra 4800. I have it connected to my Onkyo TX-NR676 receiver which is connected to a LG OLED 55C7P-U television. I’m experiencing shuttering or audio drop outs and can’t seem to get it to stop. Very frustrating. 

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StreamerUser
Community Streaming Expert

Re: Roku Ultra 4800 playback problems

Set it to passthrough mode:  Settings/Audio/HDMI="Auto passthrough"

In (default) "Auto detect" mode it transcodes all audio to the highest detected Dolby level of the connected device.

StreamerUser
Roku Community Streaming Expert

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