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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Lokius
Level 7
‎07-05-2020 11:08 AM

Roku Ultra (4670X) slow to wake from screensaver

Problem: Roku is slow to wake when the screensaver is on. When the TV is off and I turn on the power, the screensaver is displayed for 5-10 seconds after the TV comes on and the Roku will not accept any inputs. This started 1-3 months ago. Sometimes there is a black flash on the screen a few seconds after the Roku displays the main menu. Previously the Roku would exit the screensaver within 1 second.

I have tried:

  1. Restarting the Roku
  2. Changing screen savers (tried Nautical and aquarium)
  3. Changing display resolution from AUTODETECT to 1080P

 

My setup:

  • Roku Mode: 4670X
  • Software: 9.3.0 build 4170-46
  • Roku Uptime: ~1 day
  • TV: 2011 Samsung PN51D6500 which has a max resolution of 1080p
  • While I do have a AV receiver, the Roku is plugged directly into the HDMI port of the TV.
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