Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Lee2
Level 8

Roku Ultra 4670R buffering

My Roku Ultra 4670R was working fine until a couple weeks ago.  I would turn on the tv via the remote and would open to the Roku home screen.  Now when I turn on the TV via the remote it will show the buffering (spinning) and will get stuck until I click on the Home key and the screen goes to the Roku home screen.

The roku is directly connected to the internet.

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Ultra 4670R buffering

@Lee2 

Thanks for the post.

Can you help clarify the issue you are experiencing? When you are done with streaming, do you return to the Home screen before turning off your TV?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Lee2
Level 8

Re: Roku Ultra 4670R buffering

When I turn off the TV with the Roku remote I am still in the app I was streaming from.  That is what i have been doing since I installed and used the Roku Ultra months ago.  When I turn it back on is when I have the issue of it "stuck" buffering until I hit the Screen button.  That never happened until recently.

Thank you

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