Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BigSlade
Level 7

Roku Ultra (4660X) intermittent Audio issue after rewinding/fast forwarding

Have a weird issue that happens sporadically.  I have a TCL UHD Android TV (TCL 65S434) with a Roku Ultra (4660X) plugged into HDMI 2, with a Klipsch Soundbar 600 plugged into HDMI 1 (ARC).  On the Roku Audio is set to Auto and HDMI is also set to Auto.  On the TV audio is set to passthrough.  In both Netflix and Hulu at times if I rewind a show I'm watching I get a weird audio issue that is hard to describe.  Best I can say is it like fades in an out, but you can't really hear anything going on, just sound going in and out.  To fix it, I have to exit out of the app, then restarting it and going back into the show usually fixes it.  In the Roku setting I had change Audio from Auto to Stereo and that fixed the issue, but I recently added the soundbar and I'm missing out on a lot if I select Stereo in the Audio settings.  Any help would be greatly appreciated as this is an annoying issue.

Roku version is 10.0.0.4208

Model 4660X Roku Ultra

Any additional info just ask.  

 

Thanks

0 Kudos