Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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kohai-ut
Level 7

Re: Roku Ultra 2020 Non HD MPEG2 aspect ratios wrong

It seems my problem is gone.  Is it now working for others?

My roku now shows this version (I'm not sure if this is different than before with the problem):

Software version 10.0.0 build 4165-C2

Model 4800X Roku ultra

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Frustr8dRkuUsr
Level 9

Re: Roku Ultra 2020 Non HD MPEG2 aspect ratios wrong

Yep, Roku did an update on the new Ultra and that fixed it.

After blaming Silicon Dust forever.

Now if I could get the choppy DVR playback on all my Rokus fixed.

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rccustoms87
Level 7

Re: Roku Ultra 2020 Non HD MPEG2 aspect ratios wrong

I'm still seeing this issue on the Roku Premiere, using Plex. If a video file has an "original aspect ratio" tag and a "display aspect ratio" tag, the Roku seems to just ignore the display one and go right to the original if doing direct play. However, if I uncheck "Allow MPEG2" and force a transcode, then it uses the display aspect ratio and looks normal. I don't have this issue on any other device that runs Plex, so it's safe to say it's a Roku issue.

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