Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku TV won’t show video on Netflix

My Roku will not play video on Netflix or Prime. I can access both apps and find something to watch, but it won’t play the preview video or when the movie is selected, it will not play. The audio plays, it’s just the video. There are green bars and the screen is fuzzy. Please help! 

0 Kudos