Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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AshleyyLeilani
Level 7

Roku TV sound issues

My Roku tv is not playing any sound. I can hear the menu clicks when selecting something, but as soon as the show starts it’s silent. I have to go and change the volume mode to leveling every time I start a show. This is happening on all apps. Once I get it working it will go right back out when a commercial starts. Can someone please help to explain how I can reverse this? 

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