Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Lewi4010
Level 7

Roku Streaming Stick + showing no signal. Will not power up.

Roku Streaming Stick + showing no signal. Has been working fine and all of a sudden went dead.  I tried resetting, unplugging, and will not do anything.  TV shows no signal.  Stick will not start up.

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4 Replies
atc98092
Level 21

Re: Roku Streaming Stick + showing no signal. Will not power up.

How are you powering the Stick? If you are using the USB port in your TV, try connecting directly to a wall outlet with the power cube it came with.

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Lewi4010
Level 7

Re: Roku Streaming Stick + showing no signal. Will not power up.

It has been plugged into the wall the whole time.

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atc98092
Level 21

Re: Roku Streaming Stick + showing no signal. Will not power up.

OK. Next suggestion is to try it in a different power outlet, and/or trying it on a different TV. Simply trying to eliminate the variables. If it still doesn't work on different power or TV, then I'd try a hard factory reset. There's a recessed button somewhere on the stick. While it's plugged in and connected to the TV, press and hold that button for a minimum of 30 seconds. Not one second less, regardless of what you might see on the screen. If it starts back up in setup mode, you should be fine. Just set it back up like when it was new. All your previous channels will reload, but you'll need to enter any login credentials in channels that require it. 

If that doesn't resolve the issue, then it's likely defective, and I would send your information to @RokuDanny-R via a private message (not here in the public forum) and he can assist. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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ronpar65
Level 9

Re: Roku Streaming Stick + showing no signal. Will not power up.

Sadly I would say the WiFi Dongle is burned out! If Roku would put some kind of vent holes in their streaming devices they would last a lot longer, and things like burning up components on their motherboards like the WiFi Dongle would not occur, or at least one would get a few more years out of them maybe!  The least they could do is put an Ethernet port on these things if the dongle does go bad, so one could still connect! Sorry I couldn't help You! 

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