Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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richard4
Level 7

Roku Streaming Stick has developed very Choppy Sound

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Have owned for a few months and has been running great. All of a sudden the sound has gotten very choppy. This is on all of the apps. I do not have the problem when using the TV and bypass the Roku.

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richard4
Level 7

Re: Roku Streaming Stick has developed very Choppy Sound

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Thanks, unplugging it did the trick.

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makaiguy
Community Streaming Expert

Re: Roku Streaming Stick has developed very Choppy Sound

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These things are just little special purpose computers. Like their big brothers sometimes you need to clear things out by restarting them.

Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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richard4
Level 7

Re: Roku Streaming Stick has developed very Choppy Sound

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Thanks, unplugging it did the trick.

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