Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Streaming Stick + contrast and color issues?

I have a Roku that on occasion gets really high contrast. The shoes are overly blown out. Colors are off. The usual purple theme looks blue and the dancing Roku logo in the beginning looks bad too. I have tried factory reset, unplugging the Roku from the TV’s USB, wall outlet, HDMI port and tried different HDMI ports as well. The TV itself has no issue. The colors on the antenna TV look great.
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Level 7

Re: Roku Streaming Stick + contrast and color issues?

I have just started to experience the same issue with my own Roku Streaming Stick+. Performing a factory reset largely resolved the problem, but occasionally, it recurs, though eventually, the color normalizes again. My TV is fine, too; the colors using the apps on my Smart TV are normal.

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Level 7

Re: Roku Streaming Stick + contrast and color issues?

Same issue. Roku stick, 2 months old (March 2020). Keeps over heating, and the colors are overly hot in the reds. Tried resetting picture settings on Samsung TV, but it keeps recurring.

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Level 7

Re: Roku Streaming Stick + contrast and color issues?

I've had my Roku Streaming Stick+ for about a year with the extender hdmi cable and it always overheats. The extender never resolved the issue. A few months back it started freezing up and this week the colors are all highly contrasted. First my screen had crazy lines, like a messed up computer screen. I restarted the whole thing and then the color issues started happening a couple days later. The starting screen is fuzzy and blue, not purple. The home screen is a crazy dark blue color and the picture quality on movies is so bad and highly contrasted. I've unplugged it, restarted, reset internet, and finally did a factory reset. The issue is not resolved. My picture looks fine when I use the TVs built in smart hub so it's not my tv. I currently have it all unplugged to cool down. Hopefully this resolves my issue. If not then I'm at a loss. 

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Level 7

Re: Roku Streaming Stick + contrast and color issues?

Thanks for posting that detail Vanessa. I am having exactly the same issues. Ordered the HDMI extender, but it hasn't arrived yet. I doubt that will fix it because this seems like a more fundamental problem.  I hope someone from Roku will enlighten us on what to do.

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Level 7

Re: Roku Streaming Stick + contrast and color issues?

This is now happening to me with my Roku stick. Too much contrast and reds are overdone. A couple weeks before this happened I was getting the overheating message so Roku sent me an extender. However I couldn’t get a picture from the Roku with it connected. I swapped the extender with one that came with my Chromecast and that one worked. Oddly the extender that Roku sent work on the Chromecast but it is the a first generation that does 1080p max. Seems like the Roku extender can’t handle 4k.

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