Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Streaming Stick / 3500X Surround Sound Problems

Netflix, Amazon, Disney+ No surround sound regardless of which show I pick or what I do with the settings on the device.

Plex channel - 5.1 works fine streaming from a PC nearby

This is with no configuration changes on the Roku... is it possible that the 3500X doesn't do surround sound when using the big channels?

I've completely torn my system down over the past two days and this was making me crazy until I finally saw some results by plugging directly into the receiver (Yamaha) and seeing it recognize the 5.1.

Thanks for any help / advice you can give.

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