Hi guys, having difficulty getting my new Roku streambar to talk to my tv. I use arc with all my setups and yet, I have never been as frustrated as I am now. I simply cannot get ARC to work (why roku feels the need to have some kind of automated pass/fail on set up I have no idea-just let me configure manually!)
Anyway, TV settings: anynet+(HDMI-CEC) is set to “on”; sound output set to “receiver”; HDMI (I’ve tried a number of different cables) connected to ARC HDMI on TV. I’ve tried outputting in PCM, DD, 2.1.
Streambar refuses to see tv, keeps saying “something went wrong....” this tv spoke with my pioneer receiver for years with the same settings.
Incidently, the tv anynet+ Setting can see the roku soundbar and the roku remote will power on/off the tv and yet...no ARC.
Not having a Streambar I'm not sure of all the UI menu options.
There may be an option to re-run/re-setup the ARC without doing a Factory Reset - you might need to go through the entire UI, but I would look under Settings/Display type, Settings/Audio and Settings/System/Control other devices first.
If you skipped the ARC detection/setup initially and chose Optical that may be why ARC isnt working later (it probably has to have a successful detection/setup in order to be enabled).
Since the ARC detection/setup happens with/immediately after the Display setup, it may be possible to trigger the ARC detection routine by re-detecting the display under Settings/Display type/Auto-select (just select it even if its on it).
Otherwise, you can try the factory reset, but you also might contact support first:
So I tried @StreamerUser's suggestion: unplugged literally every cable from both TV and Roku. Powered up the Roku, connected Roku to HDMI arc (all other hdmi's disconnected). Powered up TV. ARC and HDMI-CEC now work....classic! Didn't have to re-do the setup, just worked. Hopefully it doesn't fail when I reconnect my other sources!
the fix was only temporary, it seams if you use AirPlay the TV and streamer don't HDMI handshake properly again. The TV sees the roku and the remotes work as per HDMI-CEC but the ARC audio doesn't play.
Either the streamer doesn't switch its inputs or the TV gets confused.
Each time I have to turn both units off, disconnect the other hdmi inputs. Switch back on. Reconnect other HDMI inputs. *sigh*