No dancing letters, just a black, blank screen. Thanks.
Don't see how to start a new thread, so I'll jump in here even though it's usually considered in bad taste.
My problem is with a new (one day old) Ultra 4660. Watched one movie hour and a half and at the end touched stop on the remote to bypass the rest of the overlong credits. The player went to the Home screen and became totally unresponsive. I tried a bunch of things including removing the batteries and re-pairing the remote. I tried unplugging the power but that didn't work ---- except....
After trying other things to no avail, I removed the power and the HDMI and waited a good minutes. I pushed the "Lost remote" button on top of the unit just on the chance that it might drain any residual charge from the system.
Then I connected the HDMI and then the power, got the dancing ROKUS and when I touched a button on the remote, the automatic pairing image appeared and within a half minute all was working again.
Hint: I had the unit on top of another component and it may have gotten too warm. I moved it to be safe.
All now well. So, don't overlook the unplug for two minutes cure that seems to work for cable-modems.
I have had the Roku premiere for a couple of weeks. It worked fine until now- completely unresponsive. Blank TV screen (no signal). I tried to connect to a different TV- sam result. I tried a hard reset, nothing happened. IT IS A BRICK!
How do I get it back?
Mine did the same thing so I bought another one and during the process of updating my new ruko stick it started to freeze leaving my new controller useless. I tried resetting the the stick but it came back to WiFi setting freezing the screen. I tried to pair the controller to the the stick but that didn’t work also.