Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JDCEEE1
Level 7

Roku Stick forces HDMI reset every power up on TV - cant use soundbar

I have Roku stick inserted into HDMI on Insignia TV. I have to unplug Stick anytime I want to watch as it needs a HDMI Port reset?? Also, cannot get Optical Cable to work consistently to soundbar - same issue, unplug stick and reset all audio setting and it will work - will not keep settings evidently. Have same stick on another tv in the house, no issue at all, comes on each time and sound is consistent. TV is Insignia model NS 39E480A13. Previous had cable connected to same HDMI port - no issue at all using soundbar with that connection - cable to TV - TV to soundbar via optical cable. Would appreciate help.   Thanks

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Tivoburkee
Community Streaming Expert

Re: Roku Stick forces HDMI reset every power up on TV - cant use soundbar

How is the stick powered, via tv usb port or connected to wall outlet?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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JDCEEE1
Level 7

Re: Roku Stick forces HDMI reset every power up on TV - cant use soundbar

the stick is plugged into the wall via the USB

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