Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 8

Roku Stick Stuck on Logo Screen

I was currently watching Netflix on one of my roku devices and then all of a sudden screen went black and then roku started back up and has now been stuck on the bouncing roku screen for hours I have tried resetting device unplugging and even took it to another TV same thing happens. I even tried another roku device and the same thing is happening with it almost like it is being blocked from booting up. Have plugged into different hdmi ports also electric jacks and also usb port nothing is working.

2 Replies
Highlighted
Level 7

Re: Roku Stick Stuck on Logo Screen

Same here, roku player and two roku TVs
Highlighted
Level 8

Re: Roku Stick Stuck on Logo Screen

Both of mine are doing the same thing. I’ve tried unplugging completely and nothing happens.