Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Wrenn
Level 7

Roku Stick+ Problems

A lot of times when I am watching stuff the volume will freeze up when I try to use the volume control on the roku remote (like I will try to go up or down and it will go once, then freeze, then another, then freeze.) I also have it where if I press and hold on the mute button, the whole screen will go black, there will still be sound tho.

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