Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Superdave21
Level 7

Roku Stick Power Issue

We have a new-ish Roku stick that is always plugged into a power strip. Just last night, it started shutting down at random with an error message around it not getting enough power. I made sure the cable was put together correctly and the power strip was getting power (there are a few other devices plugged into the strip that were powered on fine). Any ideas?

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renojim
Community Streaming Expert

Re: Roku Stick Power Issue

There's been plenty of reports of the same thing.  My guess is that the supplied power adapters are just junk.  If you have one from a phone or tablet give it a try.  If it's still under warranty maybe you can get a replacement.

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Superdave21
Level 7

Re: Roku Stick Power Issue

Ah ok. I was only seeing power issues with other models so I didn’t know if the stick was included. Thanks much!

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