Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku SE sound not working

i just got the roku SE for christmas plugged it in to my tv an the picture stopped working.ive tried different tvs an plug ins.finally once the picture started working we completely lost sound so we again tried different hdmi ab tvs that we know work. It hasnt come back an now were left with glitching noises when we try to use it.

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