Hello, first time ever posting online but this just so dumb and I've had it.
I purchase TCL P series while back and always had an audio issue where TV echos it's sound along side my soundbar (connected optical) now fast forwarding to newer R635 yet again I have the exact same issue. WHY??? What pisses me off is R635 actually has decent sound, I mean I like it. So I want that sound and my god **bleep** soundbar to be in sync.
Have you fixed it? I have a 65R635 and have not been able to fix the audio being out of sync with the video. TCL support has just told me that this is a known issue with the Roku software and it should be fixed in their next firmware update (10.0), but I have no way to confirm this until the software is released.
I just returned the TV. Why deal with out of sync issues. If they refuse to acknowledge the cause and not fix then I'll take my money elsewhere. I purchase 65 x900h and haven't had issues. I suppose it is worth paying more for a premium experience.