Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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botchiball
Level 7

Roku Private Listening doesn't remain connected

I've been using Roku private listening for a while (it's amazing, I love it), but a few months ago the connection between my phone and my roku started dropping.  It happens between every 30 seconds and 5 minutes - way more than is tollerable to use the feature.  The wireless connection on both my roku and my phone are great, in fact the phone app still functions as a remote when the private listening doesn't work.  I have an Android, but my girlfriend has an Apple, and it happens to both of us.

Can anyone help please?  Thanks!

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