Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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seanmcdonough8
Level 7

Roku Premiere doesn't power on anymore

I have a Roku Premiere device now for about 2 months.  It all of a sudden doesn't power on.  I've tried to connect power to the TV via USB as well as connect it directly to the wall outlet but there is no power.  I see no LED lights on the front as well.  The device is also very warm to the touch.  Is it overheated?  I've tried to do a factory hard reset but nothing comes up on the power. Model # 3920x

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