Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jmckune
Level 7

Roku Premier "low power" persists after replacing adapter and cable

Support and Community,

We have been seeing a "low power" message from our Roku for about six weeks now.  I thought the original Roku USB adapter had failed, so I tried other USB adapters that I knew to be working.  The same message kept appearing.  I have also tried swapping out cables, but again the "low power" message persists.  Our Roku Premiere is not that old.  We have other Roku players that have been working fine for many years.  Through the process of elimination, I don't believe it is the cable, the adapter, or the wall outlet.  The problem does seem intermittent, as it will work for a little while, and then the "low power" message appears again.  Any recommendations?

Best regards,

Jeff McKune

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