I have been using the device plugged into the Roku provided USB port and block for one year. This morning all of a sudden I received a low power message on the screen. The light is still white on the device. I tried different blocks, different cables, different HDMI cables, and a whole different TV. Nothing has fixed the issue. Is the device just dead somehow?
Thanks for reaching out regarding the issue you are experiencing.
If plugging your device into the wall adapter isn't resolving your issue of low power, please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Is there a light showing on your device? How are you powering the device? Is it plugged into the TV USB port, or is it plugged into the wall outlet with the provided cables? In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue?
Please keep us posted and we'll continue assisting you from there!