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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Beren2000
Level 7
‎05-20-2020 07:28 AM

Roku LT malfunctioning when playing on demand programs

My Roku LT is malfunctioning when playing on demand programs:

1. If often stalls and replays during commercail breaks, and occasionally during programs.

2. During on demand programs, the device oftens resets itself.

3. All three of our Roku remotes often perform slowly or not at all.

Thanks!

 

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atc98092
Level 21
‎05-20-2020 08:20 AM

Re: Roku LT malfunctioning when playing on demand programs

Roku has used LT on three different models: 2400, 2450 and the new 4662. Which model do you have? If it's one of the first two, those are extremely old and no longer supported by Roku. And from your description I think it might be one of those two.

If yours is a 2400/2450, it's really time for an upgrade. Those don't even support 1080. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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