Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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RebelRex
Level 8

Roku Express+ shuts off 15-30 minutes after TV is turned off- How to Disable

Greetings,

My Roku Express+ is running the latest SW 9.2.0 Build: 4806 as of 5/3/2020.

I stream SiriusXM, iHeart Radio, Pandora, etc feeding my soundbar all while the TV is off.  Soon after the TV is turned off, my Express+ will exit out of the app to the default screen stopping my music listening.  Leaving the TV On will keep the stream active.  Obviously something with the HDMI detection that allows the Roku streaming going BUT this never was the case before.  Possibly this version of software has TV>HDMI detection that shut off the Roku if the TV isn't on???

1.  I've turned off Bandwidth saver

2.  I've tried different HDMI ports on the TV

3.  Nothing inside the TV menu offers any option to keep the HDMI "active" while TV is turned off

4.  All screen savers disabled.

Ideas?  I rather not leave my TV on while streaming music, etc...

Thank you

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3 Replies
RebelRex
Level 8

Re: Roku Express+ shuts off 15-30 minutes after TV is turned off- How to Disable

Wanted to bump this again to see if there are any suggestions.  tnx

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littleroundtop
Level 7

Re: Roku Express+ shuts off 15-30 minutes after TV is turned off- How to Disable

My new TV with Roku does the same thing . Kind of depressing seeing your message and others saying the same thing . My wife is ill and can not go through the steps to get in back on line herself . , Did you ever get this issue resolved ? This is Jan 2021 for me . 

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RebelRex
Level 8

Re: Roku Express+ shuts off 15-30 minutes after TV is turned off- How to Disable

Still has not been resolved after multiple software updates.  Rather not leave the TV on but that has been my only option.