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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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MatthewK
Level 7
‎12-31-2020 05:04 PM

Roku Express not producing adequate volume on Samsung TV. Anybody else have this trouble?

Volume is so low that we can't hear any show on Roku Channel or Netflix. We have a 2007/8 Samsung TV. Volume works fine on Comcast Cable box stations, but not on the Roku. Anybody have any ideas?

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fluke
Level 13
‎01-03-2021 12:29 PM

Re: Roku Express not producing adequate volume on Samsung TV. Anybody else have this trouble?

On the Roku, try going to Settings -> Audio -> HDMI

Then change from Auto detect to PCM-Stereo

Then see if the problem continues.

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