Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Josiejo
Level 7

Roku Express has set Netflix to English 5.1 wih no sound!

I bought a new Roku Express player and I mostly watch Netflix with it but it seems that Roku has set the audio to English 5.1 and with this setting it has no sound whatsover!  I have to switch the audio to English Original in order for sound, and I have to switch it every single time with all movies and it even has to be switched with every episode in a series movie, can you imagine how frustrating this is, I should not have to be doing this!  Does anyone know how I keep it always set to English Original where it doesn't change back on me? Why is there a setting of English 5.1, what is this, I don't need that and it don't work! Why won't Roku keep my audio setting always on English Original? 

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