Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Express get a green lines on the screen

I got my Roku set up and the next day when I went to turn on my TV to Roku the screen is green lines. I have searched for help but everything is if you have no picture. All those solutions do not work. I had a software update on my TV and Im wondering if that is what caused the issue and how to fix it if possible. 

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Roku Employee
Roku Employee

Re: Roku Express get a green lines on the screen

@Confused22 

Thanks for the inquiry.

Have you tried using another HDMI cable or using a different HDMI port? Have you tried plugging the Express to another TV and if you see the same issue?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku Express get a green lines on the screen

Same issue, tried in two TVs.  Worked fine for a month.

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