In the last week or two our Roku player has been dropping the sound for 2-3 seconds and then comes right back. The power is plugged into an outlet. We've tried a new cable and a different HDMI port on the TV -- no change. We've disconnected the power and HDMI, waited a minute and reconnected -- no change. We see where the software was updated about two weeks ago and wondering if it may be a software issue. We're disappointed to learn that Roku does not provide technical assistance -- will keep this in mind if we need to replace it. Any suggestions?
