Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Express Stopped Working

I bought a Roku Express in August and a few weeks ago it started "acting up". When watching something, it would suddenly and randomly go back to the Roku's home page. After dealing with this for a few weeks, I finally decided to try and reset my Roku. Now I just get a black screen. If I unplug the device and plug it back in, I get the bouncing Roku page and then after a few moments it goes black. I even did the reset button in the back of the device and I just get the same results. Can someone please help? 

1 Reply
Level 21

Re: Roku Express Stopped Working

Are you using the supplied power adapter?  Do you have another USB power adapter you can try?

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