I have had my Roku Express since February, and every time I turn it on there is static. 5/5 times. The only way to get rid of it is to unplug and replug either the power or the HDMI, which then makes the Roku box restart and then everything works fine. It also has static if I go to a different source and then go back to Roku.
I have tried using HDMI 1 and 2 slots on my TV (a Sceptre), setting the TV to a different source, like DVD player, when I turn it off, and using different HDMI cables. The problem seems to only be when first using Roku, and not on any of the channels normally (it doesn't matter what channel it is when it wakes up, or if it is on home screen, there is always static). There doesn't seem to be a way to power off Roku other than unplugging it. And the whole point of all of this is so I don't have to plug and replug the box every time I want to watch it.
Here are details in case this helps-
Model 3900X- Roku Express
Serial YG001R411225
Software 9.0.0- build 4142-51
It is a wireless connection to the internet, but connected to the TV using HDMI cables (in HDMI 1 now, but it does this in any slot). I only have a DVD player connected besides the Roku Box. I have no other TV service. This does not happen with the DVD player, only the Roku Box. But it does happen when I switch between the two. It's like there's a loose connection but there isn't.
Wireless signal strength is excellent (box is 12 inches away from router)
Internet is Verizon, so fiber
Resolution is 1080p, HDCP 1.4
I have looked online and I think others had this problem as well, although the posts were a few years out of date. I was disappointed to find that the issue was not on the list of troubleshooting issues on the roku.com support site and that either my box or my issue was not supported by online assistance. So I am hoping that this is the right place to get assistance. I am sorry if this is a topic that has been discussed before, but I did a search on static on the forums and there was nothing recent that came up, or at least not on startup every time like I have- only on specific channels.
I would love to be able to enjoy my Roku Box without having to hard reset it each time by unplugging and plugging it back in. Please help. Thanks