Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Express Restarting despite plugged to mains

Despite Roku express being powered from mains every time turn off the TV the ROKU has to be restarted with wifi password etc etc.

Anyone any ideas please otherwise it was a bad choice for christmas

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