Solving playback issues

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Cascade
Newbie

Roku Express- Rapid "Chipmunk" voice audio in Newson App

I just installed the Roku Express, and it generally works well, but when I try to watch the news through the "NewsOn" app, the audio will suddenly become rapid, sounding like a high pitched "chipmunk" voice.  I back out of the app and relaunch the news, but it happens again and again. I have never had this problem with "NewsOn" through Amazon Fire TV, nor with my older Roku devices.  

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1 REPLY 1
JustKim2
Reel Rookie

Re: Roku Express- Rapid "Chipmunk" voice audio in Newson App

I had the same problem. I was using the Screen Reader in Accessibility to make the sound correct itself. That is not a true fix.

To fix the chipmunk sound, go to Roku Home, Settings, Audio, Digital Output Format. Change the setting to Audio. This should resolve the problem. 

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