Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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RLMSr
Level 7

Roku Express+ Quit Working

I bought this Roku Express+ in 2017 for an older TV with the RCA connection. It has worked fine up until the night of August 23, 2021. It had just shut off and will not even turn on. I check the batteries in the remote. I moved the wire connections and it did come on and play for a short time then it will not come on at all now. The white light is on and solid. It just will not turn on and play. 

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1 REPLY 1\
StreamerUser
Level 20

Re: Roku Express+ Quit Working

Sounds like a loose connection at either end of the Composite AV cable - try replugging it in at both ends (Roku and TV).

Also try connecting it to another TV via Composite and HDMI if possible - if HDMI works but Composite doesnt, either the cable is bad or the Composite AV port/function has failed.

If you need a new Composite AV cable:   https://www.roku.com/products/accessories/player

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