Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Express Playing Low Quality on Some Apps

We have fiber network (300-900mbps) and can normally stream 4K no problem. Recently our Roku Express started having problems with our cable based apps (Food Network Go, Discovery, HGTV Go) playing 240-480p. Really blurry to blurry, definitely not HD. We’ve started hooking up the laptop instead where we get maximum quality from the same websites. Definitely an inconvenience.

Weird thing is that Amazon Prime and Netflix both stream at max quality from the Roku still. 


We know the roku is capable since a few weeks ago we were at max quality all the time with no problems. We have reset the roku to factory settings and messed with the display size. No change. I’m at a loss at this point...

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