Help

Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
NatesBistro
Level 7
‎01-03-2021 08:57 AM

Roku Express No Sound

Purchased a Roku Express recently.

When streaming Netflix I can see the video but there is no sound.

I have unplugged the device, changed HDMI cables and ports.

Internet connection is fine and the TV is fine.

Any suggestions?

 

0 Kudos
Reply
1 REPLY 1\
makaiguy
Community Streaming Expert
‎01-03-2021 04:45 PM

Re: Roku Express No Sound

Try playing around with the Settings > Audio options, both Audio mode and HDMI..

 

 

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
0 Kudos
Reply