Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku Express No Sound

Purchased a Roku Express recently.

When streaming Netflix I can see the video but there is no sound.

I have unplugged the device, changed HDMI cables and ports.

Internet connection is fine and the TV is fine.

Any suggestions?


0 Kudos
1 Reply
Level 19

Re: Roku Express No Sound

Try playing around with the Settings > Audio options, both Audio mode and HDMI..



  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos