Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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SMorgan
Level 7

Roku Express Low Power and Overheating Message

We have Roku Express and Roku Express plus has all of them are having the low power issue and overheating. This has to be a defect in the product we do follow the recommendations for fixes on the website. Is there a plan to remediate this issue holistically? 

2 Replies
favila2006
Level 7

Re: Roku Express Low Power and Overheating Message

Same issue. Did you get help?

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crechner
Level 7

Re: Roku Express Low Power and Overheating Message

Are you using the original USB/AC adapter or going USB into the TV?  I got "low power" when I went through TV, but not when I went to AC adapter.

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